Looking for help with the TuneBoto software? Our support section is full of common questions, and how-tos on popular tasks.

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Online Help (Win)

Check out this step-by-step tutorial for TuneBoto Amazon Music Converter to download Amazon Music with ease.

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Online Help (Mac)

A comprehensive guide on how to use TuneBoto Amazon Music Converter for Mac to locally save Amazon Muic on computer forever.

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Guides and Tips

Check out here to get all tutorials on how to use TuneBoto Amazon Music Converter so as to save your Amazon songs to devices forever.

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Contact Us

If you meet any problems or difficulties while using TuneBoto, do not hesitate to contact us. We are always here to help you.

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Refund Policy

Check out the description of the TuneBoto's cancellation policy and discover details about refunds and exchanges.

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Frequently Asked Questions

Yes. TuneBoto provides the free trial version for you to test its features before purchasing. You can download it from the Download Center. But please note: The free trial version enables you to convert the first three minutes of each song and convert 3 music files at a time. To unlock the trial limits, please purchase a license.

After the purchase succeeds, you will receive an email shortly with registration email and code included. Please do remember to register the program with the license to get the full version. Run TuneBoto on your computer and click on the Key icon to open the registration window, and then copy and paste the registration Email and Code you received into the window.

Yes, you will get free technical support and updates during the subscription.

If you meet any problems or difficulties while using TuneBoto, do not hesitate to contact us via We are always here to help you.

TuneBoto offers two subscription-based plans (1-Month & 1-Year plan) to meet user requirements. For more detailed info, please refer to this guide.

"Tune" represents music and "Boto" is a kind of curious pink Amazon dolphin. On the mention of the name TuneBoto, there's a particularly fascinating intention on it. Learn More

Attention, recently Amazon Music web player has have updated a brand-new UI on the regions of the US, UK, FR, etc. So now TuneBoto Amazon Music Converter (Win & Mac) cannot work properly with the new interface and it will arise the issues of "Playback Error", "Add button disappear", "Add button no longer works", etc.

We are terribly sorry for any inconvenience caused and we are doing emergency upgrades for this problem. Thank you so much for your patience in advance.

We suggest you read our FAQ first, which will list all frequently asked questions and answers about TuneBoto. If not solved, please contact us via

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